9i999's Privacy Policy

Various types of information are collected from you when you create an account on the 9i999 platform, use our services, or contact us. This information is used for specific purposes and is never shared with unauthorized third parties.

1.1 Information You Provide Directly

When you register with 9i999 or use our services, the following information may be collected:

• Full name, date of birth, and gender
• Email address and mobile number
• Password (stored in encrypted form)
• Identity document details (for KYC verification)
• Payment information (bKash, Nagad, Rocket, or bank account)

1.2 Automatically Collected Information

When you visit our website, certain information is recorded automatically:

• IP address and device information
• Browser type and operating system
• Date, time, and pages accessed on the site
• Referral URL (where you came from before reaching our site)
• Cookie and session data

1.3 Information Received from Third Parties

Some information may also be received through payment gateways (bKash, Nagad, Rocket, and bank transfer) and identity verification services. This information is used solely for transaction confirmation and fraud prevention.

9i999 uses your information only for lawful and specific purposes. Each purpose is detailed below:

• Account management: To create, maintain, and keep your account secure.
• Payment processing: To carry out deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Customer support: To help resolve your questions and issues.
• Security and fraud prevention: To prevent unauthorized access to accounts and stop fraudulent activity.
• KYC verification: To ensure responsible gaming and to verify the age and identity of users.
• Service improvement: To analyze and improve our platform and user experience.
• Relevant notifications: To communicate important service changes, security alerts, and necessary information.

9i999 uses cookies and similar tracking technologies to improve and personalize your browsing experience.

3.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the site — login sessions, security tokens.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: To understand site traffic and usage patterns — all data remains anonymous.

3.2 Cookie Controls

You can disable non-essential cookies at any time by changing your browser settings. Please note that disabling certain cookies may cause some features of the site to stop working properly.

9i999 has implemented industry-standard technical and organizational measures to protect your information.

4.1 Encryption and Security

• All data transmission is secured through SSL (Secure Sockets Layer) encryption.
• Passwords are never stored in plain text — strong hashing algorithms are used.
• Payment information is not stored directly on our servers — it is processed through secure third-party payment gateways.
• Regular security audits and vulnerability assessments are conducted.

4.2 Retention Period

Your information will be stored only as long as needed to provide services and meet legal obligations. Even after an account is closed, certain data may be retained for a set period due to regulatory and legal requirements.

9i999 never sells your personal information or shares it with third parties for advertising purposes. However, disclosure may be necessary in the following situations:

• Service providers: Organizations that directly support service delivery, including bKash, Nagad, Rocket, and banking partners — they also operate under the same standard of confidentiality agreements.
• Legal obligations: In response to a court order or a lawful request from a competent authority.
• Security threats: In the investigation of fraud, money laundering, or serious security incidents.
• Business restructuring: In the event of a company merger or acquisition — users will be informed in advance.

Outside the cases listed above, your information will never be shared without your consent.

As a user of the 9i999 platform, you have the following rights regarding your personal information:

6.1 Right to Access and Correction

You can log in to your account at any time to view and update most of your information. If any information is incorrect, contact our customer support team to have it corrected.

6.2 Right to Deletion

You can request that your account and associated personal information be deleted. However, certain data may need to be retained for a specific period due to legal obligations.

6.3 Right to Object and Restrict Processing

In certain circumstances, you may object to or request restrictions on the processing of your data. To do so, contact us at [email protected].

6.4 Data Portability

Where applicable, you may receive a copy of the information we hold about you — in a structured, machine-readable format.

6.5 Right to Withdraw Consent

Where data is being processed on the basis of your consent, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.

9i999 is strictly for users aged 21 and above only. We never knowingly collect information from minors. If we become aware that information from a minor has been collected, we will delete it immediately and close the associated account.

If you believe a minor is using our platform, please notify us at [email protected].

The 9i999 platform uses third-party payment services (bKash, Nagad, Rocket, and bank transfer). These third-party platforms have their own privacy policies, over which 9i999 has no control. We recommend reading their respective privacy policies before using their services.

Game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, and others may also follow separate data processing policies on their platforms.

9i999 reserves the right to update this privacy policy at any time. When any significant changes are made, we will:

• Update the date on this page.
• Notify registered users by email or via a notice when logging in to their account.
• For significant changes, your fresh consent may be requested.

Continued use of the site after an update will be considered acceptance of the new policy. We therefore recommend checking this page regularly.

9i999 uses international infrastructure to deliver its services. As a result, your information may be processed or stored on servers located outside Bangladesh. Wherever data is transferred, we ensure that the protection standards described in this policy are maintained and that data remains secure at all times.