9i999 Terms & Conditions
This page presents in detail all conditions for using the 9i999 platform, including account policies, bonus rules, and responsible gaming guidelines.
1 Eligibility & Applicability
Age & Identity Verification
The 9i999 platform is open only to individuals who are at least 21 years of age. When creating an account, you must provide accurate information about your age and identity. The platform may request documents for age and identity verification at any time. If an account is opened using false information, it will be closed immediately and any deposited funds may be forfeited.
- Only individuals aged 21 or above may open an account.
- Each person may hold only one account — multiple accounts are not allowed.
- All information provided must be completely accurate and up to date.
- Using another person's identity or information without their permission is strictly prohibited.
Geographic Restrictions
9i999 provides services to the Bangladesh market. Users acknowledge that it is entirely their own responsibility to comply with local laws regarding online gaming or betting in their area. 9i999 reserves the right to close any account used from an area where the service is legally prohibited.
2 Account Registration & Management
Registration Process
When creating an account, you must provide your correct name, an active mobile number, and a secure password. After registration, withdrawal functionality may be limited until identity verification is completed.
- Each mobile number may be linked to only one account.
- Transferring or selling an account is strictly prohibited.
- It is the user's responsibility to keep their password secure.
- If any unauthorized access to the account occurs, 9i999 must be notified immediately.
Account Security
Maintaining the security of your account is entirely your responsibility. 9i999 will not be liable for any loss caused by misuse of the account or access by a third party.
- Use a strong password — avoid passwords that are easy to guess.
- If you log in on a public device, make sure to log out.
- If you notice any suspicious activity, report it via live chat or at [email protected].
- You must respond to identity verification requests within 7 business days.
3 Deposit & Withdrawal Rules
Accepted Payment Methods
9i999 currently processes deposits and withdrawals via the following methods: bKash, Nagad, Rocket and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks). Only transactions from accounts registered in your own name are accepted.
| Item | Details |
|---|---|
| Minimum Deposit | ৳300 (per method) |
| Minimum Withdrawal | ৳500 |
| Withdrawal Time | Usually within 15 minutes to 2 hours |
| Accepted Methods | bKash, Nagad, Rocket, Bank Transfer |
| Currency | Bangladeshi Taka (BDT / ৳) |
Important Transaction Rules
- It is mandatory to use the same method for both deposits and withdrawals, unless the platform permits otherwise.
- Depositing from or withdrawing to a third-party account is strictly prohibited.
- If a suspicious transaction is identified, 9i999 reserves the right to place a hold on withdrawals until verification is completed.
- If financial fraud, money laundering, or any other illegal activity is suspected, the account and deposited funds will be seized immediately and the relevant authorities may be notified.
4 Bonus & Promotion Rules
Welcome Bonus
A 100% welcome bonus is available on your first deposit at 9i999 — up to a maximum of ৳20,000. For example, depositing ৳1,000 gives you an additional ৳1,000 bonus, bringing your total balance to ৳2,000. Depositing ৳42,000 would apply the maximum bonus of ৳20,000, bringing your total balance to ৳62,000.
- Bonus wagering requirement: you must wager 25 times the bonus amount.
- Wagering is calculated on the bonus amount only — not on the combined total of deposit and bonus. Example: ৳1,000 bonus × 25 = ৳25,000 in wagers required before winnings from the bonus can be withdrawn.
- If you make a withdrawal while a bonus is active, the bonus will be cancelled.
- If the bonus is not used within the specified time limit after being received, it will be cancelled automatically.
- Any attempt to obtain a bonus through fraudulent means will result in account closure.
VIP Program & Cashback
9i999's VIP program has four tiers. A weekly cashback benefit is available at each tier — the tier is determined by your usage pattern and volume.
- Bronze: up to 0.2% weekly cashback.
- Silver: up to 0.5% weekly cashback.
- Gold: up to 0.8% weekly cashback.
- Platinum: up to 1.0% weekly cashback.
Cashback is credited directly to the account and is processed every Monday. 9i999 reserves the right to change VIP benefits.
5 Betting Rules & Game Policy
General Betting Policy
Before placing a bet on 9i999, read the rules of the relevant game or event carefully. Once a bet is confirmed, it generally cannot be cancelled or changed, though a cash-out option may be available in specific cases.
- If a bet is accepted incorrectly due to a technical error, 9i999 reserves the right to void that bet.
- Bets placed to take advantage of clearly incorrect odds or payouts will be voided.
- If match fixing or any other misconduct is suspected, 9i999 may place the relevant bet on hold.
- Attempting to gain an advantage on the same event through multiple accounts from a single account is prohibited.
Reliability of Game Results
All games on 9i999 are operated in a fair and transparent manner. Slots and casino games use software from reputable game providers, including Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, Ezugi, Microgaming, and NetEnt. The random number generator (RNG) of each game is independently tested.
6 Prohibited Activities & Code of Conduct
Strictly Prohibited
The following activities are completely prohibited on the 9i999 platform and will result in immediate account closure:
- Creating or operating multiple accounts.
- Registering an account using a false identity or another person's information.
- Placing bets or playing games using software bots, automated scripts, or artificial intelligence.
- Attempting unauthorized access to the platform's systems or hacking.
- Using the platform for the purpose of money laundering or financial fraud.
- Deliberately applying a loss strategy with the intent to abuse bonuses.
- Engaging in threatening or abusive behavior toward other users.
- Operating an account on behalf of a minor.
7 Intellectual Property & Copyright
Ownership & Usage Rights
All content on the 9i999 platform — logos, designs, text, graphics, software, and databases — is the intellectual property of 9i999 or its licensors. No rights are transferred other than a limited permission to use the platform for personal and non-commercial purposes.
- 9i999's logos or trademarks may not be used without permission.
- Reproducing, distributing, or publishing platform content requires written permission.
- Decompiling or reverse-engineering the platform's software is strictly prohibited.
8 Privacy & Data Protection
Use of Personal Information
9i999 uses the personal information you provide solely for service delivery, identity verification, and relevant communications. SSL encryption technology is used to protect your data.
- Personal information is not sold to third parties.
- The use of cookies and tracking technologies is described in detail in the privacy policy.
- Information may be shared with relevant authorities where required by legal obligation.
For more details, see our Privacy Policy page.
9 Limitation of Liability & Disclaimer
Limitation of Liability Statement
9i999 makes every effort to operate a safe and reliable platform. However, 9i999's liability is limited or nil in the following cases:
- Issues with bets or games caused by internet disconnection.
- Loss caused by a fault in the user's own device or network.
- Delays or failures in third-party payment systems.
- Unexpected technical maintenance or downtime.
- Consequences of a user sharing their own account credentials with others.
9i999 does not guarantee uninterrupted service and the service may be temporarily unavailable at any time for technical maintenance.
10 Account Suspension & Closure
Closure by 9i999
9i999 may suspend or permanently close an account in the following cases:
- Violation of any clause in these terms and conditions.
- Registration using false information.
- Detection of fraudulent or suspicious transactions.
- Failure to respond to an identity verification request.
- Evidence that the account holder is a minor.
Closure by the User
You may request to close your account at any time. Please withdraw any remaining balance before closure. If an active bonus is present, it will be cancelled when the account is closed.
- Submit your account closure request via live chat or email.
- If the balance is zero, the account will be closed within 24 hours of the request.
- For self-exclusion, see the Responsible Gaming page.
11 Changes & Updates to Terms
Policy on Changes
9i999 reserves the right to change these terms and conditions at any time. Users will be given reasonable notice of significant changes. Continued use of the platform after a change is considered acceptance of the new terms.
- The date of each revision will be noted at the top of the page.
- Notification of significant changes will be sent via the registered number or through the app.
- If a user does not agree to the new terms, they may close their account.
12 Responsible Gaming & Self-Protection
Commitment to Responsible Gaming
9i999 believes that gambling is a form of entertainment — not a source of income. We are committed to ensuring the safety and well-being of all platform users. Only those aged 21 or above are permitted to participate on the platform.
- Never place bets beyond what you can afford.
- The urge to place larger bets to recover losses is a warning sign.
- Contact the support team to set deposit limits.
- If needed, use the self-exclusion feature to temporarily or permanently close your account.
- Avoid playing games when you are under stress or feeling low.
Visit the Responsible Gaming page for detailed guidelines.
13 Dispute Resolution & Contact
Complaint Submission Process
If you have any dispute or complaint, contact 9i999's support team first. Complaints can be submitted in Bengali or English via our 24/7 live chat or email. The support team will review your complaint within a reasonable time and provide a resolution.
- When submitting a complaint, please provide your account ID, transaction date, and full details.
- Attaching screenshots or relevant information can help resolve the matter faster.
- 9i999's decision will be considered final, unless a different outcome is reached through discussion.
Direct Contact
Play Safely at 9i999
Follow the terms and play responsibly to enjoy the full benefits of our secure platform.